Terms

Terms & Conditions

Terms and use of this website

Access to and use of the of this website on any of the domains owned by the Company--including and not limited to stallingboroughgrange.co.uk  (the "Website")--is provided by Stallingbborough Grange (The Company") and is subject to the following terms:
 

Access to the Website

By using the website you agree to be legally bound by these terms, which shall take effect immediately on your first use of this Website. If you do not agree to be legally bound by all the following terms please do not access and/or use this Website.
The Company may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made to the Website. Your continued use of this Website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
 

Use of the Website

You may not copy, reproduce, republish, download, post, broadcast, transmit or otherwise use any of the Website content in any way except for your own personal and non-commercial use. You also agree not to adapt, alter or create a derivative work from any of the Website content except for your own personal, non-commercial use. Any other use of the Website content requires the prior written permission of The Company.
You agree to use the Website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the Website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within the Website.
 

Disclaimers and Limitations of Liability

The Website content, including the information, names, images, pictures, logos and icons regarding or relating to The Company, its products (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representations or any kind of warranty made (whether express or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
The Company will not be liable for any damages, including indirect or consequential damages, or any damages arising from use or loss of use, data or profits, whether in contract, negligence or other tortious action, arising from or in connection with the use of the Website.
The Company do not warrant that functions contained in the Website content will be uninterrupted or error free, that defects will be corrected, or that The Company or the server that makes it available are free of viruses or bugs.
Descriptions of functionality and screen shots are provided for general information only and may be derived from a number of products, platforms or versions, all such information is supplied on a non-contractual basis and is subject to change, omission or variation by The Company at the sole discretion of The Company Ltd.
 

Intellectual Property

The names, images and logos identifying The Company or third parties and their products and services are subject to copyright, design rights trade marks and other intellectual property rights of The Company. Nothing contained in these terms shall be construed as conferring by implication or otherwise any license or right to use any trademark, patent, design right, copyright or other intellectual property rights of The Company, or any other third party.
The Website may contain other proprietary notices and copyright information, the terms of which must be observed and followed.
 

Third Party Websites

Certain links in this Website may connect to other websites maintained by other parties over whom The Company has no control. The Company makes no representations as to the accuracy or any other aspect of information contained in other websites.

Information from You and Privacy Policy

Any information received about you through this Website will be dealt with in accordance with our Privacy Policy and will never be passed on to third parties without your express permission.
 

Cookies

Our website uses cookies for analytical purposes to help us improve our web experience. By using our site, you are agreeing to these cookies being sent to your browser and stored on your machine. The cookies themselves are harmless and contain only anonymous usage data—no personal information is transferred or stored.
 

Our cookies are used by:

Google Analytics (no personal information is passed/stored)
Nexus Collections Live Chat (no personal information is passed/stored)
We feel that our website uses cookies which comply with the EU/ICO directives set out in May 2011, and therefore we do *not* believe that these cookies need to be disabled to view our site.
By viewing our site, you agree to our usage of cookies, and understand that their usage complies with the points above.
 

General

Notwithstanding the foregoing, none of the exclusions and limitations in these terms are intended to limit any rights you may have as a consumer under statute which may not be excluded nor in any way to exclude or limit our liability to you for death or personal injury resulting from our negligence or that of our employees or agents.
These shall be governed by and construed in accordance with English Law. If any provision of this notice shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
 

Company Information

NOTHING CONTAINED HEREIN SHALL AFFECT THE STATUTORY RIGHTS OF A CUSTOMER

Booking Conditions

To make a booking, you may either book online or telephone the hotel concerned direct on the number given within the hotel description. The person making the booking  must be at least 18 and must be authorised to make the booking on the basis of these Booking Conditions by all persons named on the booking. By making a booking, the responsible party confirms that he/she is so authorised and that all party members agree to be bound by these Booking Conditions. booker is responsible for making all payments due to the hotel concerned. Subject to availability, we will confirm your arrangements on behalf of the hotel by issuing a confirmation upon request by email. This will be sent to the book. Please check this carefully as soon as you receive it. Contact us immediately if any information, which appears on the confirmation, or any other document appears to be incorrect or incomplete as it may not be possible to make changes later. We will have no responsibility for any errors in any documentation except where those errors were made by us. Subject to this, we regret we cannot accept any liability if we are not notified of any inaccuracy in any document within 14 days of our sending it out. We will do our best to rectify any mistake notified to us outside these time limits but you must meet any costs involved in doing so. The only exception to this requirement to meet costs is where the mistake in question was made by us and there is good reason why you did not tell us about it within these time limits. 

Terms and Conditions

All Bookings

The terms and conditions outlined below apply to all bookings whether you make them online at www.stallingboroughgrange.co.uk, by telephone, email, fax or in person.

Payment terms:

All rates quoted are subject to availability and inclusive of VAT at the prevailing rate. 

Promotional offers and packages: When you book a promotional package, including seasonal promotions full payment for your full stay is required at the time of the booking. All promotional packages are non-refundable and non-transferable.

Wedding & function special guest rates:  A non refundable deposit of £20 per room is required at the time of booking with the balance payable at the hotel on departure.  In the event of a cancellation or non-arrival the first night will be charged.

General room bookings made direct with the hotel over the telephone, fax or email will require a credit card no or email/fax confirmation to secure the booking.

When you arrive at the hotel, all reservations will require a pre-authorisation with a credit card or cash deposit to cover any extras during your stay. All incidentals should be settled prior to departure. We accept payments by American Express, Diners Card, MasterCard, Visa, Maestro, cash and  Stallingborough Grange Gift Vouchers.

Room Cancellations

For all reservations made via telephone or through our hotel website please call 01469 561302 to cancel your reservation. Bookings made through any other third party site should be cancelled directly with them i.e.Booking.com.  Reservations must be cancelled by 12 noon the day prior to arrival to prevent a charge being made. Later cancellations or no-shows will be charged at full room rate or the first night's accommodation.

For group bookings in excess of 10 rooms will be given their own specific terms and conditions which will be detailed on your booking.

Rates

All rates quoted are subject to availability and inclusive of VAT at the prevailing rate. Supplements will be automatically applied to single and family bedroom occupancy or if you choose to upgrade to a superior bedroom.

Family Friendly

Up to two children can stay in your room free when using the existing bedding.   Should you require a foldaway or sofa bed then up to two children can stay in the same room as the adults.  A charge of £20 per child (upto the age of 16) including breakfast will be made.  Cots are available on request free of charge.  Please advise us when making your reservation. 

For health and safety reasons we request that you supervise your children at all times.  The hotel grounds have a large pond therefore we advise you monitor your children closely.

Dogs

Dogs are not allowed inside the hotel but are allowed in the hotel grounds on a leash.  Dog fouling is not allowed and therefore we kindly ask that you clean up after your dog.                 

Guide dogs are allowed in the hotel, including the restaurant and lounge.

Check-in and check-out

Guest bedrooms are available from 2pm on the day of arrival and you should leave by 10.30am on the day of departure. Late check-out may be available on request, simply ask at reception and we'll notify you of any additional charges.

Dining

We are passionate about our food quality and service and we trust you'll have an enjoyable experience with us.

A lunchtime menu is available to eat in either our restaurant or bar lounge.

Dinner is served in our restaurant with light snacks available in our bar lounge

Full Lincolnshire breakfast is included in all our room rates.  You will find a wide cold buffet selection alongside a hearty hot full Lincolnshire breakfast.  Breakfast is served buffet style however at busy times this may be waiter served.

Reception

Our reception desk is open 24 hours a day.  Night staff are available thoughout the night should you require anything during this time.

Car Parking

We have plenty of free floodlit car parking available.

Mobility Impaired

Our hotel complies with the access requirements of local disability legislation. If you have special requirements please inform us at the time of booking.

Gym Facilites

We offer a micro gym which is free to all residents.  Please ask at reception for details.

Smoking Policy

Our hotel is completely smoke free.  Should evidence of smoking be found in your bedroom a £100 cleaning charge will be made to your account.

Contact us

Please contact us on 01469 561302 should you have any questions.

General

Stallingborough Grange Hotel makes every attempt to ensure that information supplied on www.stallingboroughgrange.co.uk  and our booking sites is up to date, but cannot guarantee the accuracy of information or availability of bookings.

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible


Confidentiality
We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer

Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and

  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

    This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.  

Availability
Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies
Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies. [If you do not use cookies, delete this clause]

Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.

This Company’s logo is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific services of this Company featured on this web site are trade marked [delete this paragraphed clause if no registered trademark exists].

Communication
We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.

This company is registered in England and Wales, Number 11111111, registered office 123 Any Street, Anytown AB2 3CD.  [Only need to state this if Limited Company, otherwise proprietors’/partners’ home/trading address must be shown, without use of the term: registered]

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of England and Wales govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis